Customer Service Representative
2.
5 Jackson, MI Jackson, MI Full-time Full-time From $15 an hour From $15 an hour 1 day ago 1 day ago 1 day ago We are looking for a customer-oriented service representative.
A customer service representative will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
Problem-solving comes naturally to customer care representative.
Should be confident at troubleshooting and investigate if they don't have enough information to resolve customer complaints.
The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
Responsibilities Processing Sales Orders (Recommended; training available) Enter sales orders into Sage (training available) Print order confirmation Print pick sheet Print labels to ship (pallet or ground labels) - FedEx, Dayton, UPS Coordinate Shipping (Recommended; training available) Enter and printer bill of lading attaching them to LOT numbers, entering weight and pallet for total order.
Folding one for packaging slip and stapling two for proof of pick up.
Customer Service - Phone and Emails (Must have a good phone skill) Track orders for customers Take orders over the phone Provide quotes Description of products Skills Clerical Filing Scan Time Management Solving Problems Working knowledge of Computers Programs:
Sage (Recommended; training available) Microsoft:
Word, Excel, Publisher and Outlook Shipping portals for FedEx and Dayton (Recommended; training available) Customers/vendor portal for invoicing and payments.
Job Type:
Full-time Pay:
From $15.
00 per hour
Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance Schedule:
Day shift Monday to Friday Supplemental pay types:
Bonus opportunities Ability to commute/relocate:
Jackson, MI 49202:
Reliably commute or planning to relocate before starting work (Required)
Experience:
Customer service:
3 years (Required) Computer literacy:
1 year (Required) Language:
English (Required) Shift availability:
Day Shift (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
5 Jackson, MI Jackson, MI Full-time Full-time From $15 an hour From $15 an hour 1 day ago 1 day ago 1 day ago We are looking for a customer-oriented service representative.
A customer service representative will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
Problem-solving comes naturally to customer care representative.
Should be confident at troubleshooting and investigate if they don't have enough information to resolve customer complaints.
The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
Responsibilities Processing Sales Orders (Recommended; training available) Enter sales orders into Sage (training available) Print order confirmation Print pick sheet Print labels to ship (pallet or ground labels) - FedEx, Dayton, UPS Coordinate Shipping (Recommended; training available) Enter and printer bill of lading attaching them to LOT numbers, entering weight and pallet for total order.
Folding one for packaging slip and stapling two for proof of pick up.
Customer Service - Phone and Emails (Must have a good phone skill) Track orders for customers Take orders over the phone Provide quotes Description of products Skills Clerical Filing Scan Time Management Solving Problems Working knowledge of Computers Programs:
Sage (Recommended; training available) Microsoft:
Word, Excel, Publisher and Outlook Shipping portals for FedEx and Dayton (Recommended; training available) Customers/vendor portal for invoicing and payments.
Job Type:
Full-time Pay:
From $15.
00 per hour
Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance Schedule:
Day shift Monday to Friday Supplemental pay types:
Bonus opportunities Ability to commute/relocate:
Jackson, MI 49202:
Reliably commute or planning to relocate before starting work (Required)
Experience:
Customer service:
3 years (Required) Computer literacy:
1 year (Required) Language:
English (Required) Shift availability:
Day Shift (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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